Welcome to the North Carolina Business Travel Association!

NCBTA represents the collective voice of North Carolina Business Travel

We offer our diverse group of industry partners a forum for professional development, building strong relationships, and influencing change. This requires us to proactively embrace, enhance, and lead the evolution of the travel environment. We are committed to delivering value for our members and the communities in which they live and work.

NCBTA was founded in Greensboro in 1974.


If you are a member of NCBTA, please login using the member login box to the right of this page.  Once logged in you can navigate through the member exclusive content by clicking member area in the very top line of the page. Please mouse over the top right of the page to find navigation items (member area).

If you are a non-member but interested in joining, please click the Join label at the top of this page.






Call to Vote for NCBTA Board Members!

For Vice President:

Brian Bostic with Enterprise Holdings Inc.

Brian has been in the travel industry for 15 years and member4 of NCBTA for 14 years. He is also a Charlotte Hospitality and Tourism Alliance Board member. Brain has served as a board member and committee member with NCBTA for many years. Currently the Area Sales Manager with EHI, Brian manages a sales team that grows corporate business in the Charlotte metro area. He also manages a book of business and relationships with top accounts.

Brian states that, I am interested in being involved with the NCBTA so I can continue to learn about the travel industry which will help me take a consultative approach with my customers. NCBTA is a great organization that helps its members learn about trends in the industry, new government regulations and provides insights from industry leaders that can change how a company manages travel. The organization also provides opportunities for allied members to bring value to their customers.   Previously, I was part of team of GBTA members that traveled to DC to lobby lawmakers on important regulations, including rental car taxes and the FAA Reauthorization bill. Our efforts helped introduce legislation that is currently being reviewed in Washington.   Part of my role in this effort was getting our members to contribute to our PAC and write their representatives regarding legislation benefitting the travel industry.   I am excited to continue my involvement with the association and look forward to growing our membership and helping to provide excellent content for learning.


Shalini Iyer with Northwood Hospitality
Aloft Ballantyne/The Ballantyne, Marriott Luxury Collection Hotel

Shalini has been in this industry for 12 years and a member of NCBTA for 1 year serving as committee member during that year.  Currently Shalini is Director of Sales /Account Director Business Travel and her duties include strategic decision making to position their hotels to attain financial success via planning and implementing action items for winning business, running social and marketing campaigns, collaborating with different departments to work as a team to provide the best experience and gain the loyalty of our guests and the team, lead the brand for best product, people and service, set development goals to cross train team and create a platform for their personal growth.  Shalini states, "I challenge myself to continuously find ways to effect change and implement new ways for revenue capture, control costs and leverage my experience to continue to network and collaborate with my connections to exchange best practices, be a continuous learner and find my forward to be the driver and a trendsetter and maximize all opportunities to foster growth and profitability for the organization.”

Shalini states that, “I have been a member of NCBTA for the last year and I have certainly learnt a lot from our esteemed speakers, gained valuable information and ideas from other members and guest and had a wonderful and a very knowledgeable experience at GBTA this past year.

The caliber and the expertise that each and everyone associated with this chapter brings to the table is very special and I have the vision to bring this to the forefront and continue to create a platform for each individual to not only learn but also share their ideas and best practices. Creating a new trend with break-out sessions has allowed this vision to be set in motion and my goal is to get feedback and continue to make this a better program with each event. There are many opportunities to engage in the community, create a more robust scholarship program and tap into the existing resources of the other chapters and GBTA. If we continue to make NCBTA a No Solicitation Zone, we will surely have more Buyer participation.

My career graph has allowed me to develop leadership skills, grow my learning agility, improve my planning and organization skills, initiate change, resolve complex situations and manager people and process to maximize the output by optimizing resources.

I takes a team to achieve goals and I believe that with enthusiasm and energy we can all work together to continue to weave more success stories at NCBTA. “


For Secretary:

Jack Benton with Parks Hospitality Group

Jack has been in the industry for 3 years and a member of NCBTA for 2 years. Jack is also a member of the Cary Chamber of Commerce and the Greater Raleigh Chamber of Commerce.

As the Area Sales Manager –Corporate & Business Transient for Parks Hospitality Group Jack is actively selling for two properties currently open, Hilton Garden Inn Raleigh-Cary and DoubleTree by Hilton Raleigh-Cary and with two more properties to open in 2018(Homewood Suites by Hilton Raleigh-Cary I-40 and TRU by Hilton RDU he is a busy man. Jack also handles YoY transient contract negotiations for both national and local accounts. He Leads a team of four other sales employees, overseen by the Area Director of Sales.

Jack says, “Today marks a milestone in my professional progression within the travel industry. I nominate myself as Secretary for NCBTA 2018-2019 term. I reference this as a milestone because until today my responsibility load has been geared toward the success and production of the employer I have had rather than investing in my personal impact on a greater good or industry influence/education. NCBTA has, in my short tenure, been a guiding light of North Carolina’s travel industry leaders that I not only want to emulate but absorb as much of their persona and knowledge to help me moving forward. As a member, currently, I have been a participant rather than a leader. My natural pull in my professional life has been to lead and my input in NCBTA should be no different. My passion, personality and persistence are the three “P” pillars of how I’ve progressed in the Raleigh market to where I am now managing the BT & Corporate market segments for four properties; and those pillars would be echoed in my Secretarial role for NCBTA. My passion will drive my performance beyond expectations; my personality will foster new relationships in, with and for NCBTA; my persistence will continue to canvas on behalf of NCBTA for more involvement and ultimately more memberships. In addition, my location of Raleigh/Cary has a great need for Direct involvement within NCBTA of which my network of those Directs has incrementally grown from previously only being involved with downtown Raleigh companies to the entire breath of Wake County. This wide ranging scope will only feed into my ability influence more of my peers and counterparts to become engaged with the organization. Even though the traditional job description of secretary warrants a specific set of duties and skills, I feel as though my willingness to impact other duties, initiatives and efforts will be at a constant throughout my term as well as my commitment level to help will never falter.”


For Treasurer:

Cathy Carpenter with Fairfield Inn & Suites-Charlotte Uptown & JHM Hotels

Cathy has been in the travel industry for 30 years and a member of NCBTA for 6 years. She is also a member of HSMAI, HTA and Visit Charlotte. While being a member of NCBTA, Cathy has served as our Membership Director for the last two years.

Cathy is the Director of Sales & Marketing with JHM Hotels where she directs a sales team of six sales managers on property, a regional marketing task force and is trainer and coach to many.


For Allied Board Members:

Lena Sanok with DoubleTree Charlotte

Lena is a 10 year veteran in the travel industry with many years of being a member of NCBTA and on the Board of Directors. She has held the position of Membership Director, Government Co-Chair and on the committee for choosing charity organizations to partner with NCBTA. Lena is currently finishing her two year term as Secretary. Lena is also a member of MPI and Charlotte Chamber.

As Senior Sales Manager with DoubleTree Charlotte, Lena Negotiates all transient preferred rates and corporate group contracts as well as cooredinate budget for transient and group business.

Amy Heiskell with Concord Hospitality Enterprises

Amy is a Senior Account Executive and manages the entire special corporate segment for four hotels in Raleigh. Responsibilities include prospecting new accounts, negotiating corporate transient agreements, partnering with Marriott and Hyatt Global Sales, Managing RFPs and finalizing all corporate rates. She has been in the travel industry for 21 years and a member of NCBTA for 2 years. In the two years Amy has been a member she has worked with the Board of Directors on the Education Committee.

Amy says that, “I would be an excellent candidate for the Allied Member Director position. Working for multiple hotel brands from select service to luxury hotels has allowed me the opportunity to gain a better understanding of the needs of travel managers and suppliers. I am honest, hard-working and truly love being in this business. NCBTA has helped me grow professionally by giving me the opportunity to meet and create partnerships with many travel managers and travel service providers. I want to give back be taking on this role and using it to encourage others to join our association while enriching the experience of existing members.”


For Direct Board Member:

Chris Brockman with Electrolux

Chris came to the travel industry in 2001 with an educational background of Business, Communications and IT. He started working on the Online Fulfillment Support desk for Maritz Corporate Travel in St. Louis when the Online Booking Tools were in their infancy. He moved over to manage the After-Hours team and move back to manage the Online Fulfillment team 2 years later after Martiz was acquired by Carlson Wagonlit Travel; the team grew from 12 people to 120 people in 2 years.

In 2007 Chris moved to Atlanta to become a multi-national account manager for CWT, handling a variety of accounts in the Southeast region before accepting his current position as Electrolux’s North America Travel Manager for the past 7 years.

Chris has been active on the board of NCBTA since his arrival in Charlotte in 2010 and currently holds the position of Vice President. He is truly passionate about the travel industry and feels he is very fortunate to be in a field he really enjoys.

Wendy Palmer with EPRI

An industry veteran of more than 20 years, Wendy is passionate about the travel industry. Wendy started her career in 1994 with American Airlines, back in the day when call-centers were the rage and the industry’s economics looked much different! She has spent the majority of her career in the travel management space, with expertise in strategic planning and account management. As a long-standing Allied member of NCBTA and GBTA, Wendy has made significant contributions to the organization. She has held leadership positions for over 10 years, most recently Chairman and Treasurer. Wendy has recently accepted a position with a local non-profit organization where she leads the company’s meetings and events program. She looks forward to continued leadership within NCBTA, seeking out opportunities to enrich the value of membership for all buyers of corporate travel.


Save the Date for 2018 Events

NCBTA looks to provide you with more value than ever in our 2018 event programming as we will expand upon our meeting dates and locations to accommodate our various members and guests. 

Additionally, we have recently aligned our programs for 2018 to coincide and not conflict with other local travel industry events that you may find of value. 

Please note that some event dates may slightly adjust, however here is what is in the works: 


Proposed Date NCBTA Event Event Location Proposed Venue
Thursday, February 01, 2018 NCBTA Tech Day & Evening @ the Carolina Hurricanes  Cary, NC  Hilton Garden Inn, Cary 
Thursday, March 08, 2018 March Dinner Education Meeting Charlotte, NC Morton's Steakhouse
Friday, May 11, 2018 NCBTA Golf Tournament  Durham or Charlotte, NC TBD
Saturday, June 09, 2018 June NCBTA Family Picnic (weekend) Asheville or Pittsboro, NC TBD
Thursday, July 26, 2018 Education Day Charlotte, NC TBD
Thursday, October 18, 2018 Oktoberfest Burlington and/or Concord NC  TBD
Thursday, November 15, 2018 Gala, Auction & Education Breakfast Raleigh or Durham TBD






NCBTA 2018 Tech Day & Evening Carolina Hurricane's Game
A Day of Learning Focused on Today's Emerging Travel Technology
February 01, 2018
8:00 AM - 10:00 PM
Hilton Garden Inn Raleigh-Cary
131 Columbus Avenue
Cary, NC 27518
Venue Website