Meeting/Event Information

NCBTA 2017 Education Day - Bridging the Travel Gap

August 31, 2017
8:00 AM to 3:00 PM
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Renaissance Raleigh North Hills Hotel
4100 Main at North Hills St.
Raleigh, NC 27609
Venue Website


                                            Bridging the Travel Gap 




NCBTA's 2017 Day of Education is focused on helping both travel buyers and suppliers bridge the gaps that may exist during the purchase process and beyond. 


8:00 - 8:45am  Breakfast

8:45 - 9:00am  Opening Announcements

9:00 - 10:15am  Neil Hammond of Goldspring Consulting - Better Engaging the Buyer &  Supplier Relationship.

10:15 - 11:15am   Buyer/Supplier Breakout Sessions

11:15 - 11:25am  Break with Snack 

11:25 - 12:00pm Buyer/Supplier Breakout Learnings

12:00 - 1:00pm  Lunch with Sponsor Speakers

1:00 - 2:00pm  RDU Update with RDU President & CEO Michael Landguth

2:00 -2:50pm  Travel Manager-Buyer Panel (Duke Energy, Electrolux, & SAS Institute)

2:50 - 3:00pm  Closing Announcements & Raffle

3:00pm  Snacks to Go      


Keynote Speaker:


    Neil Hammond, GoldSpring Consulting


Neil has 15 years experience in the travel industry. He joined GoldSpring Consulting in May 2014. Prior to joining GoldSpring Neil led a team of airline and hotel consultants at Advito, the consultancy division of BCD Travel. In that role Neil had responsibility for the coordination and delivery of many large and small consulting engagements. In addition to his role in the airline and hotel areas Neil led the Advito policy writing and benchmarking practice. Neil also has experience as a global corporate travel manager with Schlumberger, the diversified supplier of solutions to the oil and gas industry.




RDU President & CEO Michael Landguth


Michael Landguth is RDU’s President and Chief Executive Officer. With nearly 20 years of experience in the aviation industry, Landguth is responsible for overall staffing, budgeting, strategic planning and operations at RDU.  

Prior to joining RDU, he served as chief executive officer and president of the Chattanooga Metropolitan Airport Authority after also holding the position of director of airport operations within the organization. Landguth holds both bachelor and master’s degrees in Aeronautical Sciences from Embry Riddle Aeronautical University.  

He was selected as the 2016 Airport Revenue News Medium HUB Airport Director of the Year, and serves on the board of directors for the Airports Council International – North America. He is also a board member for both the Raleigh and Durham Chambers of Commerce. In 2017, Landguth was named CEO of the Year by the Triangle Business Journal and is a North Carolina Airports Association President’s Award recipient.


Travel Buyer Panel:

Chris Brockman, Electrolux


Chris entered the travel industry in 2001 with an educational background of Business, Communications and IT. He started working on the Online Fulfillment Support desk for Maritz Corporate Travel in St. Louis when the Online Booking Tools were in their infancy. Chris has held several leadership roles on the TMC side of the business, managing both After-hours teams and Online Fulfillment teams. As TMC acquisitions played out, his team of 12 grew to 120 as Maritz became CWT. 


In 2007, Chris moved to Atlanta to become a Multi-National Account Manager for CWT, handling a variety of accounts in the Southeast region. A Electrolux’s North American Travel Manager, he has successfully managed a diverse travel program with focus on traveler experience and bottom line savings. 


He has been active on the board of NCBTA since his arrival in Charlotte in 2010 and currently holds the position of Vice President. He is truly passionate about the travel industry and feels he is very fortunate to be in a field he really enjoys.



Denada Spivey, Duke Energy


Denada Spivey is a Travel Specialist with Duke Energy. She is a native North Carolinian and has worked in the Travel Industry for 28 years. Denada’s first job in travel was with American Airlines. She later worked for numerous travel agencies through the Raleigh/Durham area before starting her career with Duke Energy in 2004.

Denada was on the Board of the NCBTA for two years from 2013-2015. She is a GBTA member and through the GBTA Denada has obtained both her Certified Corporate Travel Executive and Global Travel Professional certifications. A graduate of Western Carolina University, Denada resides in Clayton, NC.


Richard Clowes, SAS


Richard believes in combining technology and the best agents to deliver exceptional customer service. He began his travel industry career as a travel agent straight out of school in England. After a brief stint in Switzerland he has been in the Raleigh area for the last 30 years. As the Director of Travel Operations at SAS for 20 years he has seen the Travel Industry’s evolution keep him young by challenging him to ensure that the SAS Travel Department remains a valuable proposition for the company. The Travel Department recently celebrated a 10 year anniversary as a CTD. He is now in the process of launching a Global Travel Program in 60 countries. Richard is a dad, husband, a soccer player (albeit at a slower pace nowadays), runner (also at a slower pace) and lover of the mountains!




Registration Costs

$75 / Member

$100 / Non-Member or Guest





Room Block Available at the North Raleigh Renassaince 

NCBTA Education Day Meeting

Start date: 8/30/17
End date: 8/31/17
Last day to book: 8/15/17

Marriott hotel(s) offering your special group rate:

  •   Renaissance Raleigh North Hills Hotel  for 169 USD  per night

 For additional booking assistance following the August 15th deadline, please contact Kathy Melton -



Gold Sponsor:

Silver Sponsor:


AV Sponsor:

Raffle Sponsor:

Charity Event:

Each meeting we like to collect items for a charity in our community that we feel is important.

The board has chosen Govenor Cooper's School Supply Drive for Ed Day. Governor Cooper’s School Supply Drive will run from August 14 to September 8, 2017. Gov Cooper is teaming up with State Employees Credit Union, Communities in School of North Carolina, and North Carolina Business Committee for Education to kick off the the Govenor's School Supply Drive, and GBTA North Carolina Chapter is getting involved!

Requested supplies include: 

  • All types of paper 
  • Pens, pencils, and dry erase markers 
  • Spiral notebooks 
  • Tissues and sanitizing wipes

On average, teachers spend about $500 of their own money on supplies for their classrooms each year, and state funding for school supplies has been cut in half since 2008. In March, Gov. Cooper announced his budget proposal, Common Ground Solutions for North Carolina, which called for a $150 annual supply stipend for all North Carolina public school teachers to help offset the cost of purchasing supplies. The teacher supply stipend was not included in the budget passed by the North Carolina General Assembly.  

Please bring school supplies with you to Ed Day. We will have collection bins and will deliver the supplies for you.


$75.00 NCBTA Member Registration
$85.00 after 05:00 pm August 29
$65.00 Earlybird rate before July 4

$100.00 NCBTA Non-Member or Guest Registration
$110.00 after 05:00 pm August 30
$90.00 Earlybird rate before July 4

$3,000.00 Platinum Ed Day Event Sponsor

$1,500.00 Gold Ed Day Sponsorship

$750.00 Silver Ed Day Event Sponsorship

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